Thank you for taking the time to share your experience with us. We truly value your feedback and apologize for any inconvenience caused during your interaction with our team.

At Brick & Bolt, our aim is to provide a smooth and transparent experience for all our customers. When we collect project details, it helps us assess whether the requirements align with our minimum criteria to ensure we deliver the best quality and meet expectations. However, we understand that this process may have caused frustration, and we regret any miscommunication or inconvenience it may have led to.

Your concerns are important to us, and we’re committed to improving our processes to make the customer journey more seamless and efficient. We’d love the opportunity to discuss this further and see if there’s any way we can address your needs. Please feel free to reach out to us directly.

Thank you once again for your valuable feedback—it helps us grow and improve.