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India
Member Since:Apr 02, 2013
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Do not believe their sales people and plans
1
Reviewed Matrix Mobile Operator
I recently got a card for a week’s travel to the US. The sales guy explicitly told me that the plan included a one-time activation fee + $1 per day charge read more...
BEWARE OF SAMPURNA YATRA
Reviewed Sampuran Yatra Pvt. Ltd. - Shimla
Im writing this with burning anger, deep frustration, and a heavy heartnot just for what I went through, but to make sure no one else falls into the trap of Samread more...
@desigal
@jains24
@fenil_seta
@cyrilsunil
@ajeet15
Commented on sam_xtreme's review
I placed 3 orders on Mother;'s Day on behalf of some friends. Order nos. 701477390/ 411/ 428. At 4pm, only one had been fulfilled. I called the helpline, and they assured delivery by 7pm. I promised this to my friends since I received what I thought was a commitment. At 10.30pm at night, one of them read more...
Commented on aditi_srf's review
I'm disgusted but not surprised at the treatment you've received. This company seems to be making a business of billing users for things that users can clearly not prove are incorrect. Sales reps lie through their teeth about plans they are selling, and billing absolutely refuses to accept they've b read more...
Commented on own review
@Rajshri517 - the issue i have is not with the sales person or with the customer care. It's with the company itself. Their trained sales pitches & rude responses are clearly what they've been trained for by the company and have complete backing of the senior management. Not to mention that the 'wron read more...
Commented on sil.priyanka's review
I've had the same experience, as have 2-3 of my other colleagues. In every case, they just reject the issue by quoting exactly what they have said above in your case. They also gave me a complementary mobile with the SIM, and then erased the history so that I couldn't prove that I hadn't made the ca read more...
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