I have booked a Villa in Adarsh serenity with a commitment that the villa will be delivered in 1 years time. I have compromised on the requirements and gone a head with Sample villa which was half built when I booked considering the faster delivery. Booked the villa in Apr 14 and signed the agreement in Oct 14. Now its December 16 yet no visibility of delivery of the Villa. Every time they give a commitment with a deadline but they do not honor the same.
least is mAnasultangement doesn’t even bother to pick the phone and speak to clients. Their marketing team is for name sake as they have no control on project team. project teams circle @ their mAnasultangement with no support.
Highly unprofessional organization and throughly disappointed with their approach, I have never realized that a company with such a repute has no process in place to address customer complaints and more importantly inaccessibility of the mAnasultangement baffles me.
I do not think with such attitude they can survive in this competitive world.