Customer service is as bad as it gets. Non-responsive, needs multiple reminders. The only person who has told me "I will try to help you" is the site GM Mr. Murthy, and not any of the CRM folks. There is a lot of confusion among customers over possession dates - and instead of undertaking any confidence building measures(e.g. a guided site visit every 2-3 weeks to show progress), their CRM is now "getting back" at people. I still believe that the product will be of quality, and seriously hope they don’t compromise that to finish quicker.