When I purchased an apartment in Brigade I remember the comment made by the sales executive “ We are expensive as compared to other builders are we maintain high quality, others builders are like Maruthi and we are like BMW or Audi” quite impressive but when it came to reality what they delivered was an scrap with no engine, no RC book, with multiple damages etc. When I tool handover of, my apartment I was been promised that theire customer service team will have a look at the property and ensure it is ready to delivery. I had visited my flat 2 months prior to the handover and made some observation and instructed the site team to make necessary repairs before handover, but eventually when I reached on the day of possession it was all the same, no one had bothered to even go and examine if the flat is ready for handover or not. A basic check to see if they are at-least handing over Hyundai or fiat when they spoke about BMW & Audi during sale.
When I was examining the flat along with the customer care executive I highlighted the areas which require touch up and repair to which I got a response saying we have done some work yesterday so it will dry up and will make necessary changes within a week and handover the remaining keys. I was surprised to see the level of false statement he made there I have visited the flat 2 weeks before and see no improvements and he is saying we have carried out work yesterday itself, I could clearly understand I have fallen into trap of jokers who will never delivery what they promise.
I kept following up with them getting the handover but even after multiple follow ups and escalations I have still not received the handover of my flat, also their Great DGM Mr. Aziz Khan is not bothered ot doesnot have basic curtest to respond back to my messages or calls.
They claim apartment is ready for handover but they do not have electricity connection in the flat, registration will take some time, final finishing is not completed. They promised till the time everything is not completed they will never provide handover but they tried doing that to get the complete payment and ended up giving me a scrap with no engine, no RC book ansd with multiple damages.
I would strongly recommended not to go with their salesy pitch as they now how to sell but now how to build good houses.