I booked an apartment at Brigade Orchards Devanahalli project in 2009. The project was supposed to be handed over in 2013 and after 3 years of delay, we finally got a notice to take the possession. Finally got the apartment during August 2016. The construction quality is not at all up to the mark. Never expected such a poor quality of construction from a reputed name like brigade. During the recent rains, the water started leaking from the basement which show the construction quality.
They also have started taking maintenance from customers without even giving the proper facilities as per the agreement and without prior notice. Post handover, the snag fixing takes place at a snails pace. even after regular follow up, the snag list is not attended even after 5-6 months post handover.
Not at all value for money. the helpline post handover fails to resolve the queries and gets closed without any interaction from the customers. Further, the car park allotment was done through internal allotment system without informing the customers. They are even not ready to give the details on what basis they have allotted the car park. they have given all the premium parking to brigade employees and customers of their choice without giving other customers a chance for selection. On contacting, they simply say that it is done through internal lottery system. If internal lottery system is used then how can all brigade employees and few customers get premium parking. further, at the time of booking the flat, brigade had mentioned stilt level parking and charged extra for that. Even though its mentioned in the allotment letter as stilt level car park, they have not allotted stilt level car parking and given basement car park.
very much disappointed with brigade group and would never recommend anyone else to invest their hard earned money in brigade.