I am one of the owner of a confident phoenix flat. The apartment has been planned very well by the builders and its has come up real good. Even though we have few issues, (as its a new building). the complaints are being handled promptly and coordinated well by Mr.Michael and his team.
I appreciate the attention, I have received till date from Michael, Deepa, Suresh, Basavaraj, Sekar and Babu. . Keep up the Good Work team.
Cons:
In the past 3 years, in many instances, I have not received proper response from Confident Group Office, in BTM.
Mr.Manager/MD(Commercial Dept), though he is a very senior manager, seems like he is not able to understand customer requirements properly and there is a reluctance towards responsibilities.At time’s Harsh & someone else have short tempered.(THIS IS MY PERSONAL EXPERIENCE, & have avoided the persons name) - At times I need to go directly to office for any queries.
They are not checking the mails on time.
They dont have proper updates with them.
- I have been misguided at times.