This is one of the worst experiences of our lifetime. This was when Empyrean had just been launched. After extensive discussion and research we decided to buy a courtyard house in this project. This was going to be our first home, that my wife and I were buying.
We paid the initial INR 75000/- down payment and waited for the next steps of agreement etc. For the next 6 months we went through a hellish experience with Fire Luxur, promoters of this company. This project consisted of courtyard homes and villas. A courtyard home was a 2 story house with one three bedroom home on each floor. This was much cheaper than the villas they had. For reasons best known to them Fine Luxur decided to do away with the courtyard homes without any reason.
The worst part was their executive who was always reachable on phone and mobile just would not take our calls now. They did not even inform us on what was happening. After 6 months of constant emails and threats that I made on emails, we were called and returned our money with no interest! I was livid with anger but held it in. It was a bitter lesson for us not to get carried away by large size advertisements and promises of big property fund names (Fine Luxur).
For new first time buyers my advice is to buy after a certain level of readiness and work has commenced on a project. In India don’t always associate big names with quality and commitment even if the brands may be international.