Dear Friends, I have been Gera customer for past 7 years and has invested in few of their properties. I have seen the improvement in quality of offerings and services these past 6-7 years. Entire Gera team has become customer and service oriented and they really OUTDO.
My experience with them has been amazing on various fronts, be it getting some approval, getting refunds, solving VAT issues, getting discounts on table, getting repairs and fixtures; in all the topics Gera team has shown exemplary support and did gave proper advice to keep things in check for next time. The GERA OUTDO program started by them, is a great initiative - bringing the entire Gera customers and Gera employees under the same roof. its like a big extended family outside your family. The entire team is approachable even the MD - Mr. Rohit Gera for all your needs and worries. You just pick a phone and dial or drop an email. your worries are resolved. Real issues gets resolved here. I would say gera delivers on promises and is very reliable builder in PUNE.
My decision to stay invested with Gera has been very fruitful and I look forward to new initiatives by Gera and be a part of it.