I have booked 2BHK apartment on oct 2010. while booking they said they will handover our flat by Jan 2013. Till now they have not signed the agreement. They got approval for 7 floors, and they have applied for 19 floors and waiting for it. But the agreement doesnt say clearly how many floors they are going to construct and no penalty clause if the project is delayed.
Now we would like to cancel our booking, but they are asking us to pay 5% to total sale value. I never seen very bad customer service in my life. customer care in Chennai doesnt know anything about the project status, and we just get automated reply for our mails. So please never go with Indiabulls. Please check with existing IB customer before you buy flat in IB.