I am not trying to change some ones decision or perception but I feel that if we write about bad / negative then we must not ignore the good / positive things also
I know most of the people here in this forum who are part of Ittina Arni.
Yes there were lot of problems, terribly frustrating times. Heated arguments with the customer representatives and this all went on for years together.
Even I was of the opinion to file a legal case, I also had couple of cheque bouncing experience until we met this person, named Shamim... The day she joined I was there and I challenged that you will leave this place sooner, she smiled and said lets see.
Eventually she became the customer relation contact person for me and after some brainstorming session we decided that we will take our advance in installments (in the back of our minds there was no hope because all other customer relation personal who we met earlier were useless ) But to my surprise Shamim as promised called me and handed me the first installment in cash, she proved me wrong this time.
Another surprising thing I like to mention is , every time I call she pickup the call and talk to me and fairly tells the details / reason why there is a delay in the payment of next installment. Gradually I liked here attitude and the way she faces the customer.
I agree to many of the people here, who are against Ittina and their previous employees but its my experience, "things are getting better in Itiina", I don’t know about the Father/Daughter/Son ... et al but I know a face in Ittina which will answer my questions, I can see some light on the other side of the tunnel.
There is one Ittina employees who booked Ittina Arni just paying 10, 000 (Ten thousand only). Tried to assure us, I have a suggestion for that person ... take another 10K from us and stop talking crap. learn from Shamim how to talk to customers.
RegardsShailesh