I purchased a flat (dream house while booking) in one of Jains projects in Chennai. the project has been delayed by 1 year and after presurrising them (as a group) constantly to deliver. No wonder, they have given the flats to owners in pathetic situation. The so called "Dream House" while booking had become "Home just do not want". We had no rights to question them about the quality and that is the kind of treatment we received from Jains Management and their Customer Service. Very poor service from customer service. They also have department called "Extra Works" where people do not have any technical and practical knoweldge. This is just a selling department for Jains which sells low and poor quality materials at very high price. The complete team from Jains are arrogant..
I believe that Jains provide training to all the employees how to be arrogant!! Only fortunate thing for me is the building supervisor for my block is very knowledgeable and cooperative who did a splendid job for my block. Thanks to God for that. Otherwise, my experience with Jains is terrible, unpleasant. Anyone who has idea of purchasing flats from Jains, my sincere advice is to keep away from Jains and look for better builders, atleast who have courtesy with customers.