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Jain Housing & Constructions Ltd, Chennai Photos

Jain=zero commitment+long Delay + poor service. Review on Jain Housing & Constructions Ltd Chennai

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arun kumar @arunkumar111
May 10, 2009 12:11 PM, 5514 Views
Jain=zero commitment+long Delay + poor service

We booked a flat in jain housing Coimbatore in 2006 oct. It was supposed to completed by March 2008. Now it is May 2009 there is no sign of handing over.Lot of work is incomplete. When inquired they keep saying it will get completed in a month, 15 days.


When compensation was claimed for the delay, it was not paid as per the agreed terms stating increase in material cost. They will bring in other reason to avoid paying compensation.We have written several letters to them, but they dont care to respond. Customer service is pretty bad.


They show least concern for their clients. Please check out their design upfront, as they may not even provide windows. such design can only be seen in Jain. Even if it is in design, always verify during execution if they are they have provided the same as many times they fail to verify.Jain always claim for additional charges which is not in the contract.


(3)
Firstly sorry for delay in reply from our side.Basically we intend to finish the project at the earliest rather hold the construction. Apparently there was a sudden market slow down and there was a sudden slow down in buying capacity of esteemed users like you, which in turn affected the sales and cash flow. However since we are competent in the market we promise to deliver the project however is the situation. Most of the time the increase in material cost is more than 10% which in fact we being a brand don?t come back to a client and charge more. But at times we have to claim this at these kind of situations. Sorry for the service from the customer care front. In fact now we have a strong team to reply and answer all the clients promptly.I think there is some miscommunication here . we go by the design and if any changes it will be only on the cosmetic front to reduce the overall maintenance burden latter at your end. However do place your contact so that we can address you better with all your queries.Regards,
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