We are struggling to get handover and possession of our flats. Sending mails and calling them, they never reply for any communication. First you need to struggle and running behind for months to complete the remaining work in your flat so that your flat is ready for handover. After that new story starts with final payment demand letter and they start playing tricks to avoid delay handover penalty. In my case, they first tried to cheat with tampering the earlier signed documents which I caught them red handed. Last week I received the final payment latter and I was totally out of control on seeing their final payment due, in which they are asking us to pay delay penalty instead of penalty from their side without providing any delay proof to us.