I bought a flat in Margosa heights jan 2016 in a ready to move building. Once the sale was done, the sales team was least bothered whether the customer is happy with the purchase and the process. Most sluggish response I have ever seen from any company. After all the payments, sales team told me the flat is ready to move. when I went to the site, the flat was leaking from in every room. Please see the attached photo of ready flat. after numerous followups and escalation to project manager, they finally gave me a date. but till date the balcony still requires painting from the refilling they have done. and I am still not sure if the flat is not going to leak when it rains next.
After 6 months of possession, I still dont have a name plate on my flat. The electricity bill is yet to be transferred in my name, I have provided the documents 4 months back. they have not paid the property tax for last two years.In last 4 months I have called them numerous times and have emailed them multiple times with no resolution. The builder does not care at all about the after sales service. if you are a customer, you bought the house because, you needed it. thats the attitude you get from each department, when you speak to them.
At every step starting from booking the flat till now I had numerous problems with every department.