I am extremely disappointed with the services and practices of the builder, Nandi Housing. Despite their claims of being a 40+ years old company, their unreliability and lack of integrity have been evident throughout our experience as residents of Nandi Citadel Phase 2.
From the beginning, they have consistently changed their statements and promises, leaving us frustrated and confused. Basic responsibilities are often neglected, and we constantly find ourselves having to remind them about their obligations.
While they are meticulous in sending reminder emails for payment, it is disheartening that most of our emails seeking clarification and resolution have been left unanswered. This lack of communication is simply unacceptable, and it undermines the trust we had in this company.
I strongly advise against relying on the brochures marketed by their team, as we have discovered significant deviations between the promises made and the actual reality on the ground.
One of the most concerning issues is the state of the roads in Nandi Citadel Phase 2. Despite being relinquished, these roads remain blocked, violating building norms and byelaws. When questioned about this, they skillfully divert the responsibility to the Resident Welfare Association(RWA), avoiding their own accountability.
This review serves as a reminder to the leadership team of Nandi Housing that Ethics and Integrity are paramount. As residents, we expect a reputable company to uphold these values and fulfill their basic responsibilities without hesitation.
In conclusion, our experience with Nandi Housing has been unsatisfactory, and we feel let down by their unreliability and lack of transparency. We hope that they take our concerns seriously and make necessary improvements to provide better services to their customers.