Sales team is great but CRM team will block your number if you call them. Apart from blocking your number, they will also not reply to your mails. In that case, you can’t talk to them.
I have bought a property here but the lift in one of the tower is not working since last 2 months and they say it will take another 2 months. Just imagine if installing a lift is taking 4 months then what time they will take to handover the flat. Without lift they cant start the work inside flat and obviously the possession in one of the towers is going to get delayed a lot. CRM team is pathetic - Mr. Raghupati is clueless about all the things that you talk and Ms. Seema who heads the CRM team is no different.
Cautious - They reply only to standard questions and have standard answer for those questions. They don’t reply to any specific question and it looks like you are mailing a robot.
So after buying flat from them, Customer is helpless which means customer is on their mercy.