I have blocked a plot no. 43 in Pionier Gardenia on almost one week ago and given the cheque for the complete booking amount of approx 4.5 lakhs to get a better discount. When I asked my queries to a salesperson named ALIP, he gave me all the answers and when I cross-checked all of my queries with their Sales manager "VIJAY", 50% of the information was incorrect. Then I asked VIJAY if you will give me an e-mail whatever the response you provided. He accepted and I blocked the plot.
Since that day I am daily calling Vijay and Alip from the Sales team and few people from the CRM team. No one is responding to my calls now.
I haven’t got any response till today on email. I dropped a couple of queries. If you are going for this project, ask the below queries at least before finalizing the plot:
How many clubhouses are there and where are they located, In their master plan of Phase -2, there is no clubhouse from BDA approved and they are showing Phase - 1 clubhouse only even in the brochure while selling plots in Phase -2 mentioning they will construct the clubhouse(Only verbally).
I am still awaiting them if they want me to cancel the plot or will they go for signing agreement and registration. They asked me if I can go for registration without answers to queries. I denied mentioning, first provide me the response to my queries, and the very next day I can go for registration.
If you want more detail to check Guinness of this review, reach out to me @ dxxxxxxxxxxx@gmail.com
21-Oct-2020 Update:
After posting this review, they called me and mentioned that they are canceling my plot for some silly reason that I haven’t paid GST on infrastructure charges.
I had paid 299/sq ft infrastructure charges along with 4, 53, 000 approx club membership charges(All inclusive of GST) and they mentioned it is exclusive of GST. I said, I am okay to pay GST and even I will give some additional 10000 as well. But you respond to my queries by email.
22-Oct-2020 Update:
I visited the location and asked ALIP if you are going to give me my cheque back or going to finalize the deal by paying the GST which is the cancellation reason. They mentioned that they will call me tomorrow and will finalize it.
23-Oct-2020 Update
Vijay, who never picked up my call has called me to confirm that he will give me some other plot in the future phase. I denied and said who asked you to give me a plot in the future phase. I am interested only in plot number 43 for which I have given you a cheque and closed deal on the day of booking.
He said he can not give me plot number 43. He accepted that he has denied all of his team members to answer my call till the time they will be confirming if they are going to give a plot or not.
If you are going to visit this property, do ask them for the below information in an e-mail if their salesperson say any of the below statement
False information/commitment given to me:
There will be a clubhouse coming in Phase - 2.
Phase -2 clubhouse will be exactly the same as Phase - 1 clubhouse.
You will be getting water and electricity for construction as well.
They will be keeping some gaps between two adjacent plots in marking.
They will be maintaining Gattahalli lake along with the Adarsh builder.
Their project is approved by SBI.
Conclusion: How can you believe such a developer who is not ready to give you in writing the information they are conveying to you during the selling plot.