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Pride Enchanta Bangalore - Poor customer service. Review on Pride Builders Pune

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Sri @srius1977
Feb 06, 2018 10:56 PM, 13998 Views
Pride Enchanta Bangalore - Poor customer service

We have booked flat in Pride Enchanta, BHEL, Mysore Road, Bangalore. Had we read some reviews on them before buying, we would not have bought from them. Atleast let this be helpful to others. Everyone please do your own research, no need to go by this - ask people who have bought, read online and so on.




  1. Financial Loss: Pride has the policy of taking 90% of money 1.5 to 2 years in advance. This is lost opportunity who pay from their own funds. This is a loss of Pre-EMI for those who taken bank loan. They have credit card interest rate of around 18% for late payments and they are one sided penalties. There is no right or wrong in this, this is their business and they have the right to do it they want to do. You do your research and decide whether to buy from them or not - you have the choice. Many developers take money over a period in small amounts, mostly you need not take loan at all. Financially such friendly builders make more sense.




  2. Not customer friendly at all: They behave like, ’we are big builders, you silly customers just listen to what we say’ attitude. They really don’t care about their customers. They are doing business and you give your money in lakhs or crores, the customer service is a pity. There would be builders who would want to treat their customers like a king.




  3. Delay in handover: They are prompt in taking your money. Not prompt in completing. Pride Enchanta C and D block was supposed to be handed over in Nov/Dec 2017. Till date, there is not even a courtesy email to give an update to customer what is going on. They don’t even allow to visit the site freely - too many formalities. People who want to take handover and rent out to handle the bank loan have no choice but to wait at the mercy of the builder.






Bottomline: Do your research thoroughly before dealing with Pride Builders.


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