I booked an apartment with Puravankara Highlands project in Kanakpura Road, Blore. I paid 1 Lakh as a booking amount and agreed to pay 10% when my booking agreement will be ready. I am a NRI and booked this apt when my wife was in Blore on vacation.
Agreement was made with wrong booking amount and and Purva assured me that they will issue a new agreement soon but they wanted 10% amount from me. I told them that I will pay 10% amount after agreement is fixed. Guess what after calling more than 100 times from USA, I did not get the revised agreement.
After 3 months, I got a letter from Purva saying that they are cancelling my booking and will not refund my already paid 1 lakh to me. After making another 100 calls between me, Ganesh(sales consultant and Naina kariappa(MD @ Purva), they decided to grace me with Rs50000 saying that it is a favor from Purva.
Ganesh was an awsome sales consultant until I paid 1 lakh and booked apt.but after that he had different personality.showed poor response. Talking about Naina Kariappa, she is the worst management person I have ever spoken to in my life.let it be my employer or other place. She was not at all ready to listen.
It is like a gundaaraaj @ Purva. They told me that I am free to do whatever I want to get money back from them.and they will not refund my money nor send me new agreement because once an agreement is written .it is written.what a joke. They expect me to pay whatever comes to their mind.
I was so dissapointed after this episode that I thought I donated 50, 000 to gundaraaj in India.and have decided not to invest money in India anymore. I will not recommend any of you to buy apt with Purva. Specially if you dont live in Blore.dont even think about it.since their customer service sucks.
THere are other reputed builders in Blore that you can work with.I have not heard anymore bad things than that of Purva. I have friends who have bought apt from other builders, and they also have problems, but not as bad as what we see with Purva.
Puravankara Sucks!