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Purva Parkridge - After Sales - Really Bad. Review on Puravankara Builders Bangalore

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Jacob Inasu @jacobinasu
Aug 11, 2009 05:35 PM, 6684 Views
Purva Parkridge - After Sales - Really Bad

To whomever this may concern.The above subject line is only a very very decent way of getting across their service.


Our whole journey of purchasing a row house from one of the most reputed builders, has, to be frank, less than exciting. Maybe so because we were so thrilled by the fact that the builder was Purva.


The sales office - a plush cool looking office. This is only till you pay the transfer amount. After which you become a client of Purva’s after sales team. The aftersales office - which is a shady small office in which the employees are less than pleasent.


Anyway getting to point. The first of Khatha was issued by CMC and today we require a BBMP khatha. For which we have been waiting and waiting for over 4 months with nothing due from our side.


Every time we speak to the after sales agent Praveen, he would definitely give us a time when we could call him. Not the other way round. Anyway when we call him at that time, be rest assured that the phone will be switched off.Anyway else who has had similar experience please comment on this.


The whole process has been frustrating and has Purva has definitely fallen to the bottom on my list of builders.Just wanted to get this message across to people who are out there looking to buy from Purva.


(2)
Dear Customer,Greetings from Puravankara!This mail is to keep you informed that we have read the review you have posted in www.mouthshut.com about your experience with us. We sincerely regret the inconvenience caused to you.We at Puravankara would like to address your concerns as soon as possible and hence request you to kindly share your contact details along with Project name & apartment number with us.Looking forward to hear from you soon.Warm regardsTeam Puravankara
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