I have purchased apartement at Renaissance Exotica and I must say the experience with them had been awful.
Entered into agreement in Jan 2006 project was supposed to be ready by Dec 2007, Now its close to Jan 2010 and only about 70% complete and there are no clues of completing it in next 6 months. The delay of 100% on promised schedule.
There is delay by every project of their be it Park, Brindavan or Rainbow. We formed a group to take up the case with Renaissance.
The delay is acceptable if they are prudent about the delay. They didn’t even call us to tell about the delay. Their marketing offices don’t receive calls knowing they haven’t kept up promises.
There has to be a acceptable behavior on their side to show that they are affected by anything(probably recession - but their MD is always on foreign tours) and they are doing whatever they can to complete the project on time. When we went to meeting with them their officers even shouted at owners who asked hard questions. This is their behavior once they get people sign on completely on sided agreement.
WE DON’T CARE ABOUT YOU, seems to be their mantra after getting into agreement. The agreement is structured such that there is no mention of compensation.
Over and above this, their MD an elusive man who can’t be reached by anybody noteven with people who worked with them. People pursed for over six months to meet him in vain. Every time he will be travelling.
BEWARE OF THESE PEOPLE AS THEY WILL BE GOOD TO YOU AS LONG AS YOU SIGN AGREEMENT. Paying more than 30 Lakhs and waiting for over 4 years to see the project the completion is not worth the money.
Their Marketing Officer Roopa is good to you when you have to make payments to Renaissance. But when you have questions about the execution she is not the right person. She will say her MD will decide. But their MD will never meet or talk to you. You can not have trust in their commitment as they have made more than 4 commitments every six months after the delay and not kept up even a sigle of them. They are not at all transparent organisation. If you will be trusting them it will be at your **OWN RISK