SNN RAJ serenity has poor wall quality.
- Levelling in windows, Balcony, Utility is poor due to which if you want to do any cover you will have challenge .There will be Gap and tuff to fit it uniformly .
2.you try to make a small hole in the wall and whole lot of portion will come out. THINK it is just 1.5 year old apartment.
3.Tiles has not been fixed properly. Many places they just have broken one and manipulated one. You cant find unless you actually face the problem.
4.Doors are of poor quality .Kitchen handles comes out with in 4-5 months.
5.Aluminum Frames are of not good quality .Just to save penny they have put it of poor quality.
Delivery
They deliver on timely manner.5-6 month max delay which is acceptable. No builder meet this timelines.
Support
Support system is there but its just a lip service
Grievances
Not addressed on timely manner . You have to do lots of follow up even no sure it will be done. You have to run behind to get it addressed.
I feel they have good packaging of the product and looks attractive however quality is missing which is main concern . You are investing so much of money and you should expect a good quality as everyone doesnt have luxury to buy house twice. Its one time investment of life time.Please raise this concern to builder when you are going to buy.
Hoping they will sort this out in future.