I booked a flat at Amethyst whitefield. Properties considered were Prestige Shantiniketan (excellent - but only resale flats were available), Nitesh Forest Hills (almost booked but difference in quality was apparent), and couple of other constructions in the vicinity. We were impressed by the quality of work and probably justifies the premium they charge (abt 5 lacs) from others in the vicinity.
The legendary CS is well known. It took us close to 2 months to pay 75% of the cost after booking since we were moving from Mumbai and had informed our representative about it. SDL promptly sent us an invoice with approx 30, 000 as late charges. It was rolled back after heated mails attaching communications between us and the representative. The CRM team is usually prompt in their replies. However, the management has been dilly dallying on common amenities promised. Looks like the tennis court and second clubhouse is off the hook after not getting necessary approvals from BDA/BBMP. We do have an activecommunity on commonfloor who follows up with SDL over issues.
By and large I am satisfied with what is shaping up. End of the day, after posession, I feel it would be a wise investment decision.