They build good flats, agreed. this is their best selling point. Post sales customer service is very poor, they just send bereaucratic responses to questions. managers are not efficient, they do not respond in a timely fashion, make excuses.
Their sales lies, be careful. I lost a deposit with them due to this. shameful greed on their part even after knowing all the facts. Also, very rigid, they will not make any changes, it is extremely irritating. you are better off with Brigade on this.
They are greedy and enforce a 24% rate of interest on delays, even while the customer is negotiating something and that caused the delay. If I had a choice, I would not buy from them, there are lots of very good, cheaper alternatives. Do your homework very thoroughly, else you may regret buying from them. Look around, dont rush, I wish I had done the same. I found Brigade to have really good customer service.