When I could have brought a spacious flat with some B/C grade builder, I booked a 1 BHK with Sobha Ltd at premium price purely based on the brand name and value. Was so excited to be part of such a prestigious apartment for initial few months but the real face of so called reputed builder started coming out. and the story goes as below.
False Commitments
I was promised by sales team to get additional 10, 000 reward points(total 25, 000). Did multiple followups, kept chasing them for an year, people kept giving false promises and commitments and nothing happened. Finally, got the points credited to my account earlier this month after escalating the matter to all the levels and like begging them
Poor Policies
They started charging late payment interest right from the beginning however the agreement was signed and executed after approx a quarter. When asked, no one was ready to accept the fact that why INT was being charged. They should be well aware of basic norm of banks giving loan only after execution of agreement then how can they expect a buyer to pay even before execution of agreement. Again, kept following for an year, multiple people, multiple commitments and promises with no luck. Finally got it resolved last month after escalating the matter and begging them for these basic corrections
Unrealistic Prices
Then comes the 3rd worst part. I was/am well aware that there is no covered parking for the 1 BHK buyers in the project however the sales team at the time of deal had informed that the parking should cost approx 1 to 1.5 LAC or else open parking space would be available. Received a communication last month that parking can be booked but at a price of approx 4.5 Lac. Ohhh man. This came like a life shocker to me. I fix my budget and adjust for a 1 BHK and then they come and kill the over all cost like this. On top of that they rudely say that no open parking provision available for residents. When I asked that their sales brochure talks about open parking for residents, they simply say what written in the brochure doesn’t necessarily to be part of the final project and advised me to refer the TnC of the brochure.
Now what do you call it, a white lie. They mention false things in the brochure but hide behind TnC when asked about. What is the difference between a B/C grade builders and so called A class builder like Sobha.
Worst experience. Feel completely demoralized with the behavior.