We booked a flat at Alliance urbabrise Manhattan Condos, R, Chennai. The marketing team promised cancellation is possible and refund will be issued in 60 days and the booking amount is needed to lock the emi offer which was only for that weekend. There was no mention about any cancellation charges at the time of booking. We did not receive any terms and conditions and not even receipt and Allotment Letter. We cancelled the booking within 48 hours when they started showing their true colors. The marketing/ sales team doesn’t take responsibility and the CRM team says we need to pay 20k cancellation charge. Even after stating its illegal to charge buyers before agreement. We are still fighting for the same. Pathetic service and such a disgrace to a reputed builder like Alliance. DO NOT TRUST THIS BUILDER WITH YOUR HARD EARNED MONEY.