On 20th October 2025, I received a call from your delivery person (name not specified) using the number +91 80804 2xxxx. He informed me that my parcel was with him and asked me to come to Renewsys India Pvt. Ltd., Karade Khurd Village, which is approximately 3.5 km from my residence.
Later, he called me again and spoke very rudely, saying in Marathi:
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When I politely asked him why home delivery was not being done, he replied arrogantly:
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Such behaviour from a delivery person is completely unacceptable and reflects poorly on Trackon Couriers service standards. I request you to kindly look into this matter seriously and take appropriate action against the concerned delivery person.
Please also ensure that my parcel is delivered to my registered home address as per your standard delivery policy.