My TV panel suddenly went off, really had to hunt for customer service, they are tied up with Jeeves for service which is useless company. Dont know why is Kodak tied up with these crap company. Jeves schedule a engineer who cancelled the service request stating we were not reachable. Crazy who is leaving home these days. The schedule the second engineer and scond fellow did the same stating that we were not contactable. Pathetic. Made a big mistake buy Kodak, should have gone for better brands like Samsung or Sony. Lesson learned.