Title: Disappointed with Trustigo Technology – Poor Support and Misleading Claims
I subscribed to Trustigo Technology’s algo trading software after they assured me it was compatible with Zerodha. As a Zerodha user, I trusted their claim and paid ?2, 000 for a one-week access. However, after onboarding, they suddenly blamed Zerodha for a “glitch” and pushed me to open an account with Angel Broking instead. I refused, since I’ve never faced such issues with Zerodha before.
What’s worse is their complete lack of accountability. Despite the software malfunctioning, they clearly stated they’re not responsible for any losses due to glitches. This is unacceptable for a paid service, especially one that deals with live trading and real money.
Their customer support was unhelpful, and the experience felt misleading from the start. I expected a reliable platform and transparent communication, but got neither. I strongly advise others to be cautious before investing in their services.