I brought LG water purifier and after one year the AMC needs to be renewed. The customer care centre staff called me and informed that there is a 10% discount for in-warranty products. but when the local representatives came they refused to give the discount on AMC amount and charged 5300 per year.
If we are not taking the AMC the service cost per year comes around 13000 per year(service charge 1000 per visit(3 1000), parts cost 10000k). Remember the product cost is 16000.