During my stay at Prabhat Kunj Homestay in Batlana, Shimla, I encountered several issues that significantly affected my experience.
Cleanliness: The rooms were not properly cleaned, with dusty furniture and stained bedsheets. The bathrooms lacked basic hygiene and had a persistent unpleasant odor.
Maintenance: The property seemed poorly maintained. Broken fixtures, such as non-functional lights and leaking taps, were noticeable. The overall condition of the homestay gave a neglected impression.
Amenities: Despite being advertised, many basic amenities were missing. The Wi-Fi was unreliable, and there was no hot water available during my stay, which is particularly inconvenient in a cold place like Shimla.
Service: The staff was unresponsive and lacked professionalism. Requests for assistance or basic services like extra blankets or room cleaning were either delayed or ignored.
Location: Although the location is peaceful, it is quite remote, making it difficult to access markets or nearby attractions without personal transport.
Overall, Prabhat Kunj Homestay failed to meet even the basic expectations of a comfortable stay. I would not recommend it to others unless significant improvements are made.
This review is a personal observation and is shared with the intent to inform travelers about potential issues they may encounter.