Customer Service of Electrolux is quite prompt and good. My washing machine Electrolux EWF600FZ was lying unused for approximately 2 years.
I had to fix some of the parts of the machine, so called up their customer support. After spending around Rs 1000/- the machine was operational and is running fine. The machine is around 10 years old now but functioning well.
I would recommend the product, donno if the model is still in the market or has become outdated, as I purchased 10 years back.
I admire the after sales service Electrolux.