How to Get Mobile Insurance?

Updated on : Oct 23, 2023 4:51 PM

With mobile prices reaching the roof, it is surprising that still most people are not aware of mobile insurance. When you spend such a huge amount on a cell phone it is only logical you get it insured. With increasing theft of high-end mobiles, it has now become even more important to know about mobile insurance.

Here, is all you need to know about mobile insurance.

Key Features of Mobile Insurance in India

Some features that are offered by Indian Mobile Insurance Companies.

In order to meet wide range requirements of customers, the mobile cover is quite flexible.
Mobile coverage includes theft, fire damage, and other external harsh damages.
As per requirement of the client, the various surplus can also be offered.
The coverage has flexible premium rates that depend on the overall cost of the mobile and density of hazard.

Exclusions in Mobile Insurance Policy in India

Like general insurances, there are exclusions in the mobile insurance policy as well. That’s why it is important to keep note of chief exclusion under mobile insurance policy before buying the plan. Few are listed below:

Loss or burglary while sharing the mobile with a third party or friend/acquaintances cannot be claimed.
Damaged caused due to battle or nuclear threats, amputation or imprisonment by government or customs is not covered under the authorized claims.
If you lose your mobile while it is kept unattended in the vehicle, the assertion will be denied. The exception is made, if the handset is misplaced from a fully securely locked vehicle where it is regarded as theft and the owner can claim it under theft pact.
If the handset is placed in an open area and then gets stolen, the owner cannot claim it. But if it gets snatched from the hands of the person, then it can be asserted by the owner. To sum it up, negligence on the user’s part cannot be claimed.
Abuse of mobile phone i.e. experimentation or overloading is also considered as an exclusion.
Damage caused due to mechanical breakdown like due to overcharging or if used under extreme conditions.
The mobile policy does not cover damages caused due to wear and tear due to atmospheric or weather conditions, inherent defect or from any process of maintenance, cleaning or repairing are also excluded from cover.
Loss or damage due to nuclear or war perils, loss in water or any other water-borne activity.
Willful or intentional act of the mobile owner or third party.

Steps to file a claim

It is important to preserve the invoice and a serial number of the mobile phone. In case you have to file a claim, it is necessary you should file a FIR within 24 hours after the theft or loss. File for the claim in the next 24 hours or within 48 hours with the claim intimidation and FIR. You will also be asked to produce the original invoice.

With the help of these pointers, you can purchase a mobile phone insurance and even claim it, if need be.