Recently I had been Kooturpuram office to collect the document of my purchase of flat in galleria residences after I got a mail asking me to collect the documents from the office. First day I was told that the concerned person is not in the office and I was asked to come on the next day by the CRM Ms. Keerthana. Next day the CRM called me over phone and said that she has collected the documents and asked me to collect the documents. Next day I had been to the office and the CRM gave me the documents without any waiting time. The the CRM was very courteous.
I must also give reason for not recommending for any purchase with this group. I had very bitter experience other CRMs and the problem I had is not resolved yet. By oversight I had paid the TDS also to Alliance. Then I asked them to return it so that I can pay to the Income Tax Department, then they asked me to produce the challan after paying the TDS to Income Tax Department and afterwards the TDS amount paid to Alliance will be returned. It almost 5 months now, they are yet to return the money. As many people say they are very sweet people until they get money from us and once paid even unknowingly we need to beg with them to get our hard earned money. The rating I have given is for two CRMs who made me to pay TDS with out refunding my amount and they responded to calls or whatsapp messages.