If there was option to give rating in minus I would have done that. We visited ark cloudcity for the purchase of 2bhk flat and on our first visit we liked one flat which was on 4 floor and we decided to move towards finalization and close deal and informed same to Praveen ( project manager) and sales person surendra and ajay as well and they asked us to come on Saturday that 11 July 2020 for negotiation and finalization . As discussed we visited today that is 11 July 2020 and met surendra and revisited property and surendra deliberately showed other units knowing our liking and then we went for discussion during discussion we were informed that flat which we were interested is already sold out and payment has been made by some other customer
We were in continuous discussion with surendra and ajay till 11 July 20 morning till we reached ark cloudcity and even with Praveen but none of them informed that unit is sold and made us to travel 14kms and later Praveen was defending that surendra was not knowing .they think customer are stupid and they can fool out customer so I feel cheated and still don’t know the internal communication please don’t trust these guys and check thousand times before making decision as I believe they are cheaters and not worthy for trust
Worst experience ever...
Waste of time , money and everything.big escalation on surendra Praveen and ajay