Extremely unprofessional, non-transparent Brigade team ever. Our experience says that in East Bangalore, Brigade is only focussing on Utopia, while Parkside East is just a false promise.
They have missed timelines 3 times on paper, while verbally they have missed it more than that. If you ask for OC status, they will say "Weve already applied for OC, and we will receive it any time soon". They are saying this since January.
If youre planning to buy, please be informed that once you make the payment, the builder will not allow you to enter the site. Currently, they have taken 95% of the payment from most of the buyers since December last year, and are not allowing the existing buyers to enter the site. However, they are allowing new customers to enter the site.
The pre-Sales journey is quite pleasant, however, once youve purchased, youre sold to Brigade. This project has received RERA extension multiple times, and they are denying to pay any compensation due to delay.
The builder has no interest of completing handover as of now. They have mentioned that once OC is received(no one has any idea on timelines), they will go ahead with khata registration(which will take 2 months). However, unlike builders like Sobha, Prestige, Bren etc., they have NO plan to complete handover, and simultaneously work on OC, Khata registration etc. The CRM, CET and Sales team have told that the Brigade policy does not allow to help the customers in such cases. Though they are very courteous and politely say sorry for everything, in reality, they wont be able to help the buyers.