Plz don’t get cheated by their big Ads. They’re very organized but only in cheating the customer nicely. My apartment is not delivered yet & below are the issues that I’ve faced so far,
1) Salesman will promise a delivery date(Say Dec 21) but in agreement you’ll see later delivery date(Dec 22). When you enquire, you’ll get a standard reply that delivery date is for all phases & can’t be changed. You’ll not be able to question them even if they delay 1 year whereas you’ll get penalised even for 1 month delay.
2) They’ll say Milestone based payment but will not give any tentative date for any milestones. If they provide, it can be easily noticed that they’ll collect majority of amount upfront(60% in 3 months & 90% in a year) & for last 5 to 10% they’ll take 6 month to 1 year or even more. If they provide tentative dates for each milestone then you can easily understand
3) They’ll try to loot everybit of additional money from Customer. Eg., They will not provide loft for storage as part of construction and say it’ll not be possible to do so but provide the same as Modification service for heavy price(+ 20% GST on top of it).
4) There is no option to customize. They’ll not adjust the price for not using their materials(tiles, windows etc., ) & lot of restrictions+ charges in using alternate options. So, you’ll be at loss in the end.
5) Government has reduced TDS from 1% to 0.75% during COVID. They’ve calculated the initial amount when it was 1% but now even after reducing to 0.75%, they’ll not provide or offset the difference.
In the end, they’ll suck up your blood in every possible way. Sales team will speak nicely & you’ll get very good response till you sign the agreement. The moment you signed the agreement, you’ll have to experience the different treatment and get to see their real face. They’ll keep saying same stuff for everything & you’ll have to accept as there is no other option.
Even if they have all the details, they’ll not provide till you sign agreement or pay 75%. They’ll say lies of different colors for everything. More importantly, don’t agree to anything unless it’s provided in writing. You simply can’t trust these guys no matter how nice they speak/present.
My suggestion would be to skip them & choose good builder who practise fair business with good ethics.