DS_MAX is working closely with MouthShut.com to enhance customer satisfaction.
In my view DSMax USP is decent quality properties at affordable pricing even for a middle-class family in our society. A 5 Star Rating to Mr.Babu(Site Incharge at Synergy) who is honest and hardworking person with zeal to deliver on DSMax promises.
But overall, it has not been a fully satisfactory experience due to unreliable teams/team members working in Silos with no sense of overall responsibility towards promises, product delivery or brand reputation and it falls upon the customer to follow-up with these teams to get things done.