In March 2020, I gave Gaursons, a big builder in Greater Noida West, 8.67 lakhs as a deposit to book a commercial space. But then, COVID-19 hit, and my broker disappeared. After 6 months of trying to reach him, he finally came back, but messed up my booking to wrong Unit.
After that, things got worse. Gaursons’ staff and the middleman harassed me, asking for money to fix their mistake. They even asked for 100, 000 rupees at first. After lots of back-and-forth, we settled for 11, 800 rupees, almost a year later.
Now, it’s been almost three years, and I’m still waiting for the sales registry. Plus, I’ve had to pay around 10, 000 rupees approx every month for maintenance.
This whole experience has been awful, and I don’t want to deal with builders like Gaursons again. It’s sad to see big companies treating customers like this.
I want others to know what happened to me, so I’ll share my story online and with consumer protection groups. Hopefully, it helps others avoid getting into the same mess.