Action does not suite the name . They are just after your money . Higher management does not care what and how the middle layer people are working on.
Their untrustworthy action just not satisfying the tag line " Piller of Trust" .
It seems employees here does not enough salary thats why they ask the customers for extra money for each service they are supposed to provide as part of their duty.
My advice to middle class potential home buyers is that if you are looking for your dream home by spending your effort and money then this is not the company/peoples you should trust.