Your review is Submitted Successfully. ×
Lodha Palava Primia, Dombivali, Thane
₹32.8 L - ₹54.6 L
Possession on: Feb 2019
Ready to Move
1,2 BHK Apartments
DEEPAK @deepak268
Feb 05, 2014 02:06 PM, 72397 Views
Call free # 02266429988 is not free

Boldly stated call free no.02266429988 on Lodhas, Palava city website is not free, then why is that displayed FREE on the top of the website?


This gives an eyebrow raising impression to the customers investing in highly hyped Palava project.


I called on that number thinking its free, speaking with the customer support representative, asking briefly about the Palava project only to get a message later that 20 Rs has been deducted from my balance.


I was disappointed. I mean, if you say nothing is free than atleast don’t lie to the customers stating that its a free number.


Amitabh may be your brand ambassador but customers are your bread and butter.


(2)
Dear deepak268,Greetings from Lodha GroupKindly accept our sincere apologies for the inconvenience caused. This is certainly not the experience we intend to offer our customers. We request you to give us another chance to serve you better. Again, we deeply regret the troubles and frustration that you experienced with us. You may reach out to us at socialmedia@lodhagroup.com.TeamLodha Group
Please fill in a comment to justify your rating for this review.
Post