We visited Sobha Dream gardens project in the last week of March and were told to pay Rs. 1, 00, 000/-(One Lakh) and freeze the price as the per sqft price was about to increase and would be given 20 days to decide about proceeding further. We agreed to pay One Lakh based on one condition that incase of cancellation the amount of Rs.One Lakh would be refunded. Once we received the email which stated that "the amount of Rs. One Lakh would be refunded in case of any cancellation in a month’s time from the day the cancellation is made" we did an IMPS transaction. After a bit of research, we got to know about the Dump yard infront of the site and requested a refund. As committed, we were supposed to receive our refund in a month’s time. I tried to follow up with Mr. Ganesh HN who gave little or no response. We were attended by Suhana Parveen who did not receive my calls and messages for days. After calling her back to back she said Ganesh would email back with the timeline for refund. However, there was no response. After a few days of constant calls Mr. Ganesh said the refund would be processed only after the lockdown ends. We patiently waited for the lockdown to end and I tried to reach Suhana again to know the timeline and process of the refund however, she put us through a call with Mr. Ganesh who was extremely disrespectful and abusive in his communication, all we wanted to know was when the refund would be processed but he was only provocative and kept threatening us I was in a state of shock and this has affected me mentally. We visited the Head office to make a complaint regarding the same and to know about our refund process. We were told that the refund would be processed in the month of August as Suhana/ Ganesh hadn’t informed the accounts department until June, along with deductions which is not only something we were not informed about earlier but is taking way too much time then what was promised in the email. I am extremely depressed and saddened about our entire experience with Sobha. It is totally unacceptable to be humiliated and bullied and yet expected to take deductions for our refund.
Think 1000 times before putting your hard earned money into the Sobha projects and NOT MANY KNOW THAT BANGALORE’S BIGGEST DUMPYARD IN JUST 2KM FROM SOBHA DREAM GARDENS PROJECT