I played a contest in the month of February named "Win of get 100% cash back". It was for Samsung Galaxy S3. I paid Rs599 via my credit card. When contest was over, I tried to purchase a shirt using the same credit that reflected in my 100bestbuy account. I tried to contact them several times on phone but they have frustrating customer services. Out or more than 10 calls for which I wasted Rs 100, phone was picked only once and representatives comment was that their server is down so call later.
After a few days I got a call from them telling me that I am one of the 10 people selected out of 40000 who played the contest. They told me that they will send a parcel with MP3 player and coupon (coupon number will be used further to win phone) and I will have to pay Rs 1035 for it.
I got the parcel and paid Rs 1035. When I opened the parcel, I did get a MP3 player of very poor quality (max cost Rs 50) but no coupon or anything like that. I want all my money back. This is a scam and they must be taken to court for this.
Please help me. I am waiting for your response.
Regards
Rishi.