Gave blood samples for lab test on Thursday 5th March 2020 to 1 mg agents . They were supposed to send the reports within 48 hours as per their SLA. I have received partial reports and still waiting to get other half of the reports. The customer support has no answers. Be doubly sure, if you want to rely on 1 mg during time bound outcomes. These guys dont understand the pain of the customer and keep repeating the same script . Now, I want to take these guys to task.