I am currently a member of this establishment. The trainers in this gym are unprofessional and amateurs, definitely not worth the price since they are capable of harming your body.
I had taken a few personal training sessions(which are expensive by Mumbai standards), since I had knee surgery and had hurt my lower back over the past couple of years. During my 3rd session, under the trainers supervision, I badly hurt my lower back which incapacitated me for around 3 weeks(bed rest).
When I came back after a month, after rest and physio, they assured me that they would assign a more experienced trainer and extend my membership by a month. These replacement "sessions" were something of a farce, with trainers either not showing up for appointments, or them constantly whatsapping/ browsing phones during the session. There is no personal attention paid to the clients.
Due to this fact, I decided to terminate my membership. When I requested the management to refund half my membership cost(at this point, I had used the gym for 5 month including my recovery period, and had 7 months left . so 50% was not an unreasonable request), they flat out refused. The fitness manager was arrogant enough to also claim that the trainers are very professional and experienced, while the truth is far from that.
So now I’m stuck with this gym membership, for which I paid around 40k. For a gym which claims to have "international" standards, this place leaves a lot to be desired. I would urge would be members to save their money and join another establishment.
I am thoroughly underwhelmed by the unprofessional attitudes of the staff and management.