Hey Guys,
I really dont understand your concept of verified listing, you claim that it will give more responses but my experience is that it makes the users life miserable not allowing to make any changes to the locality which is customized by you and not accurate.
For making changes in verified listing if I call your call center they will assure that changes will be done within 15 mints but it remains as it is even after repeated follow up. Although you mention the paid listing will be displayed before free listing but that is not the case. Overall very pathetic service and user experience.
So, I would say your service and me as a user experience has been really bad.