I had booked an appointment through practo at 7.45 over a week back. I reached the clinic 15 minutes before my appointment and waited there in the clinic for 45 minutes. When I followed up with them about my appointment again after 45 minutes i was told that there are still 5 patients who needs to be looked at and I will be looked at after those 5 patients. So that means even if i had waited there on an average I should have waited for more than an hour to talk to the doctor. Which means almost 2 hours of waiting in the clinic even after booking an appointment prior to a week. I unfortunately had to leave without even consulting the doctor because I do not have 2 hours to spare sitting in the clinic even after booking an appointment. What is the point of taking appointments if you cannot adhere to it? On top of all of this when we asked about their closing time they told us that it is 8.30. Overall I had a very bad experience.