As Honda bikes and scooters are having well demand in market due to its look, low maintenance and good mileage.Although in Bhubaneswar we have 3-4 Honda bike show room, the worst customer service is from Gugnani Honda, They do not attain the customers.
I had bought a Honda unicorn from Gugnani, but I did my first servicing at balasore due to I was unavailable in Bhubaneswar, when I took my bike to them fr second servicing, they create unnecessary complain that bike has not got good service last time, and due to that so many parts need to be changed or else they will not do further servicing, and harass me a lot. When I talk to their customer service manager, I got the same response, then I try to contact the owner of the show room, he directly said, what ever mechanic is saying is right, and do necessary changes.
They are very cheap minded people and staff. I will never suggest any of my friend or known person to buy bikes from their Honda show room.