Our company holds a current account at HDFC HENNUR BRANCH.
Had applied for a cheque book on Jan 13, 2017, as I had run out of cheque leaf. To my surprise, I had not received the cheque book till 4th Feb.
On inquiring from the branch they had no idea on where it was. Said it’s not their problem they don’t have the department and no one is assigned to trace the chequebook.
Next week I go to the branch again and still, I get the same reply. and I end up writing a complaint mail to HDFC. After the complaint, they inform me the cheque book has reached the home branch.
When I go to collect the cheque book the entire bank staff hold kinda grudge against me. I was told to get a company stamp etc. but there is a way of telling things.
The lady sitting on the counter to the right as soon as you enter, who told me her name is "Revathi" which im sure it’s not. Has to undergo training on how to talk to the customer. Clicked her pic to post it but the entire bank staff charged at me saying to delete it. Could be seen on the BRANCH cc camera
Would love to close the Account but being a current account I have to continue. Looking for options to change the branch, though.
At an age where online portal delivers in a week time, HDFC Hennur Branch had no idea where my check book was even after 2weeks plus.
With the govt taking about minimum cash transaction. HDFC HENNUR BRANCH was a big dissopointment